Shipping: Furniture

In Melbourne, Maison Living has a specialist delivery team that will handle your furniture and property with utmost care, and assemble it if necessary. They can carry your furniture upstairs if it is physically possible. Rubbish will also be removed.

Contact us for a competitive quote today. If your furniture is to go upstairs, or the access not easy, you will have to let us know beforehand so that we can be better prepared and quote accordingly.

For smaller pieces, a “Courier” may be a low-cost option. This is a one-man door-to-door service to ground floor only. Assistance may be required depending on the product or delivery site. The packaging will be left on-site.

For larger pieces, our experienced interstate removal teams will deliver your item to your designated delivery address and in most circumstances, place the item where directed inside your home. To avoid disappointment upon delivery, you must let us know if access is difficult for a large truck or the men, or if there are any stairs.

Unfortunately, our courier and interstate services are unable to assemble or take away any packaging material. However packaging such as the cardboard and bubble-wrap is recyclable, and can be freely disposed of in your recycle bin or at local collection centres.

If you need your existing furniture moved, this is not included in the cost, nor can we cover it for insurance purposes. You must negotiate the extra activity with the carrier. Any activity beyond the supply of our product will be at your own cost and risk.

If you live in an apartment, please make a booking with the management for use of the service lift at the specified delivery time.

Prior to placing your order, it is important that you consider where the items will be placed, and any potential delivery obstacles. It is important that your furniture is able to be delivered through all entryways, elevators and up or down any stairways. Measure the height and width of your entryways, including staircases, hallways, elevator doors and interiors. Make note of any fixtures, decorative moldings and interior walls, ceiling heights, stairwells, and banisters that may be obstacles once items are inside. Consider the furniture to be delivered and determine if it can go straight through entryways or if it will have to go in at an angle or on end.

Before purchasing products, be sure to consider windows, cupboards, heating or A/C vents, and electrical outlets in the room. Be sure to include all items that may impact the space in your room, not only existing furniture, but also other pieces you plan to purchase. For dining rooms, allow for movement around the dining chairs once family and guests are seated.

Measure your television and other components that you would like to place inside of your furniture. You should measure your television, or the television you intend to purchase, before you purchase the furniture you plan to house it in or on and have the outside dimensions available in width, depth, and height. This is very important as the advertised size for a television only encompasses the screen, not the overall size.

Maison Living will ONLY accept liability for products delivered by their employees or their assigned carrier.

Products taken by the customer or the customer's agent/carrier are taken at the customer's risk. We do not provide warranty for products damaged in transit by the customer or their carrier. This includes products delivered to a third-party depot by our carrier, for forwarding on by the customer or their carrier. The customer is advised to have the goods inspected before they, or their carrier takes them.